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Tech Stack: UI/UX Design
HQ Locations: Remote Worldwide

Senior Researcher

Full time, Permanent, Worldwide Remote Job

Remote IT World helps Tech and Blockchain Professionals to get hired for 100% remote jobs.
We are a first-choice staffing partner of high-growth startups and scale-ups worldwide.
Ready to embrace freedom and flexibility?
Read on.

With one of our trusted partners, we are hiring a

Senior Researcher

Our partner is a remote-first internationally recognized FinTech company. They build the digital bank of the future.

The platform bridges the gap between traditional finance and cryptocurrencies.

Since their foundation in 2014, they have successfully launched one of the leading Bitcoin storage solutions.

Over 12 million users adopted it. Currently, they are the first institution of its kind to offer access to both BTC and USD.

Right from the beginning they have been operating fully distributed and have been attracting worldwide talent without any exceptions.

The team size consists of over 200 professionals across 50+ countries distributed anywhere around the globe. And scaling even more. 

We are now looking to onboard more talented professionals, as the organization is currently expanding all of its teams.

There are many open positions with room for high career growth. 

The company is an Equal Opportunity Employer – they believe that diversity is critical to success as a global company.

An inclusive workplace is the foundation and allows them to create products that cater to clients around the world.

Are you open to a challenge?

Main Responsibilities

  • Lead, plan, develop, and conduct research activities, ensuring the right methods are applied.
  • End-to-end ownership with all aspects of the UX research lifecycle (study design, recruiting, moderation, analysis, reporting, communicating).
  • Broad knowledge of qualitative and quantitative research methods and deep expertise in their application.
  • Appropriate research methods relevant to the situation, and execute appropriate research methods to inform design and product solutions.
  • Synthesize and communicate research findings to inform business decisions and product strategy through appropriate mediums including presentations, reports, and workshops.
  • Translate insights into clear, actionable recommendations to the stakeholders.
  • Building and maintaining UX Research roadmaps that influence product strategy through close partnership with Product Owners.
  • Benchmark the user experience and engagement within our product over time.
  • Shape a product strategy grounded in user insights.
  • Sound understanding of information architecture, interaction design, and visual design principles,
  • Represents user research across the organization.
  • Communicating and updating product metrics to ensure data-driven decision making collaborate with product, business stakeholders, designers, developers,
    and data team to propose recommendations, ensuring both qualitative & quantitative data are used to define and solve both business and user problems.
  • Conduct preliminary investigations and competitor analysis, to identify

Key Requirements

  • Have a growth mindset and consistently seek out opportunities to improve, applying lessons and inspiration from the success of others.
    Resilient when faced with setbacks, eager to learn and make new mistakes.
  • Experience driving programs of research that have a critical impact on design, product, and business strategy and priorities. 
  • A track record of conducting successful research studies that improve the quality of existing products and inform the direction of new products.
  • Extensive applied knowledge of a diverse range of design research methods
  • Demonstrable practical experience managing and leading multiple simultaneous design research projects.
  • Ability to understand what problems teams and the business are trying to solve and align user research activities to inform decision making and action.
  • Experience managing research projects in partnership with cross-functional teams.
  • Strong storytelling skills and an ability to frame insights into compelling narratives.
  • Track record of translating research insights into business impact.

Other requirements

  • Master's degree or PhD in Human-Computer Interaction, Cognitive Psychology, a related field, or equivalent practical experience.
  • Experience with cross-cultural products and international research
  • Experience designing and facilitating engaging and impactful workshops (for stakeholders and/or research participants)
  • A portfolio demonstrating past work experience and deliverables (e.g.: study plans, reports, and data visualizations).
  • Exceptional behavioral data-collection and analysis skills, (e.g., designing, conducting, and analyzing all kinds of user data).
  • Experience working within agile product development and SCRUM environments
  • Knowledge of the software development lifecycle a plus

Perks and Benefits

  • 100% Work from anywhere
  • Equal employment opportunity 
  • Open date permanent freelance contract with excellent terms 
  • Get paid based on skills, not based on location
  • High growth career opportunities in a rapidly growing company
  • Top-notch tech stack, tools and processes 
  • 35 days of paid days off quota per year 
  • 2 weeks sick leave paid allowance
  • Access to trainings and certifications
  • Regular company offsite gatherings abroad
  • Company shares because ownership mentality matters😉

Budget up to 110K USD gross 

… and many more

Interview Process

  1. Introductory call with HR 
  2. Interview with the VP of Design 
  3. Interview with VP of Products 
  4. Final round with Chief Product Officer 
  5. Offer

Apply now and let's talk if this is the Right opportunity for You!

Only shortlisted candidates will be contacted. Your job search is strictly confidential.

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